Have Questions? Need Help?
Using the live chat at the bottom of the screen is generally the fastest way to get a quick answer!
We man this nearly 24/7 with passionate staff who know what they are talking about (our staff are at both our Australian and German branches so nearly always someone is awake) .
It is not a random call centre with generic replies.
If we are not available it will ask you to leave your email and we will get back to you ASAP
If you think you have an item missing from a delivery or a warranty claim to make please use the form on this page from your mobile (after you've taken a picture or video of the issue so we are on the same page)
You can reach Oner or Franka during business hours (Berlin, Germany) on +4916093063320 (English, Deutsch and Turkish spoken fluently)
For less urgent inquiries fill in the form on this page and we will get back to you shortly.